Thank you for choosing Charleston Oncology, a department of Bon Secours St. Francis Hospital, part of the Roper St. Francis Healthcare health system, for your care. Please note that beginning November 6, 2022, your patient billing statement may look different. Your bill will come from Roper St. Francis Healthcare.
Patients who had care
on or after November 6, 2022
As a hospital-operated location, your bill may reflect the following changes:
- Identification as a department of Bon Secours St. Francis Hospital, part of Charleston-based Roper St. Francis Healthcare
- All bills will come from Roper St. Francis Healthcare.
- As our practices are now hospital-operated locations, we advise you to check with your insurance company to determine any potential change in benefits. You can also reach out to Patient Financial Services at (888) 472-0043.
- While your bill for hospital services will be from Roper St. Francis Healthcare/Bon Secours St. Francis, please note that your previously scheduled and future appointments with Charleston Oncology continue to be at the location specified in your appointment information. Nothing is changing about the location of our practices.
What is a hospital outpatient department?
A hospital outpatient department is a location where hospital services are provided even though not located on the main hospital campus. Through a hospital outpatient department, we can offer additional services that are not offered at a private physician’s office. These locations allow for seamlessly coordinated high-quality care.
How will this change affect my bill?
Who do I contact if I have questions about my bill or obtaining financial assistance?
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